We know how important it is for your items to arrive when you expect them, so please review the shipping information below to help guide your shipping selection. If you have any questions or concerns regarding delivery or need help with your shipping, please feel free email us at support@rootslane.com
We don’t keep large inventory due to changing designs and operational efficiency in our fulfilment center. Our order processing time is 3-7 business days. It is important to note that the “total delivery time” has two parts, first part is the processing your items for shipment and second the shipping transit time. As shown below you should add shipping times on top of our order processing time of 3-7 business days. Shipping transit time and price depends on product type and destination and will be shown at the checkout.
The table below shows the shipping transit times:
| To | Basic | Expedited |
| USA | 3-5 business days via USPS | 1-3 business days via FedEx |
| Canada | 5-7 business days via USPS | 1-5 business days via FedEx |
| Worldwide | 10-20 business days via USPS | 1-5 business days via FedEx |
When your order is shipped, you will receive an email with tracking number (depending on carrier selected) so you can track your package. All our shipments are sent from our fulfillment center located in Los Angeles, California.
When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures, which can cause delays beyond original estimated delivery time.
International shipping
Shipments outside of the USA may incur customs clearance, import duty, and other related charges depending on your country of residence. The fee may vary depending on your order value, country limits, and other factors. RootsLane does not take responsibility for possible fees.